Return and Refund Policy

Version

V6.0.082925

Date Published

29 August, 2025

Date Effective

12 September, 2025

1. Introduction

Our return and refund policy details the terms for service cancellations and the refund process. The website procodebase.com is owned by ProCodeBase, providing AI-powered pre-screening and interview automation platform for hiring teams.

By making any purchases on our website, you agree to our return and refund policy.

2. Legal Age

By agreeing to this Return and Refund policy and purchasing products from our store, you confirm that you are of legal age. If you are underage, please refrain from purchasing our services.

3. Consultation Appointments

The following terms apply only to the consultation appointment service.

Reschedule:

Clients can reschedule their appointments on the bookings page before the scheduled meeting time.

Cancellation:

To cancel your appointment, please log in to your ProCodebase account and create a service request for our support team.

4. Tokens

The tokens cannot be returned.

5. Arbitration

Any disputes arising from this agreement, including breaches, terminations, or validity, will be resolved by binding arbitration in accordance with applicable laws. Both parties agree to undertake arbitration before pursuing legal action.

6. Governing Law & Jurisdiction

This Return and Refund Policy is governed by applicable laws. By agreeing to this policy, you accept the appropriate jurisdiction for dispute resolution and waive objections.

7. Changes to Return & Refund Policy

You can view our latest Return and Refund Policy here. We allow 14 days between the publishing and effective dates. Continued use of our website after the effective date signifies your acceptance of the changes.

8. Contact Information

Questions about the Return & Refund Policy should be sent to us at procodebase@gmail.com

This return and refund policy was last updated on 29 August, 2025. By continuing to use our services, you acknowledge and agree to the terms outlined in this policy.